We are finding that when we retrieve all users over the API, they all show as ACTIVE as the status, even though in the front end, they are crossed out, and you can click on the ellipsis and it gives an option to reactivate the users. We’re using the status to determine whether or not to retrieve timesheets for the users, and so we’re making unnecessary calls to the API to retrieve timesheets for users that are actually inactive.
Hello JP,
Thank you for using the Clockify forum!
The active status refers to the fact that users have their email addresses verified and not if they are active or deactivated in Clockify.
Cheers!
Hello David,
Well is there a way to see whether the user is active or deactivated then?
There is a separate status for pending email verification in this list, so would have thought Inactive should reflect the status accurately of whether the user has been deactivated.
Thanks