Hello,
I have a set of approved time entries, all showing correctly when detailed and summary report is filtered by ‘Univoiced’.
When I try and import them into an invoice, the popup message says entries have been imported but tehy do not show on the invoice. They still remain as ‘UnInvoiced’ in the report.
Please assist, what am I doing wrong
Hi Patug! Welcome to the Clockify forum.
Can you kindly check if the project from which the entries are from, is assigned to the client the invoice is created for?
And also if you select the time range those entries are in when you try to import time into the invoice?
If you have any issues after that, please reach us at support@clockify.me and we will gladly troubleshoot with you further.
Cheers!
Hello,
Setting the Client correctly sorted it - thank you.