The New Clockify App is Barely Usable

I am using the Clockify app on macOS. Whenever I try to input text in various fields, the text disappears immediately or irrelevant settings are applied. I use Japanese input, which requires pressing the Enter key once before searching when kanji characters are involved. I suspect that this may be causing inappropriate input behavior.

The issues occur in the following areas:

  • Subtitle I can input text, but the timer starts before I confirm the entry. When I enter text in a popup, everything works fine if there are no suggested words. However, when suggested words appear, the text is forced to a new line unexpectedly.
  • Task When selecting a task containing spaces and multi-byte characters in the desktop app, it doesn’t seem to apply correctly. However, when I check on the web app, the task appears to be applied as expected.
  • Tags If there are suggested tags, I am unable to set the correct tag.

While the new UI is modern and visually appealing, I am experiencing more issues than before. I would appreciate it if you could provide a way to downgrade to a previous version as well.

Hi @y_bandai

Welcome to the forum. Would you please contact support@clockify.me so we can look into these issues further? A video, or a screenshot of the task issue would also be greatly appreciated.

Thank you!

I sent the video to support@clockify.me.
Please confirm.

1 Like

Hi @y_bandai

Thank you for the video! We have received it and we’ll be investigating it further. We’ll get back to you directly via email for updates.

Cheers!