Retroactively changing hourly rates

I am trying to change hourly rates for each team member retroactive to a certain date and it’s not changing. I have the PRO version on this workspace so not sure what I need to do

Hi @GeeClare, welcome to Clockify Forum!

Clockify has five billable rates where more specific one overrides the less specific one and the hierarchy goes as following: Workspace rate < Team member rate < Project rate < Task rate < Specific project’s member rate.

In case the retroactive rates aren’t applying, it’s possible that you have set up some rate that is overriding the one you are trying to change. You can find all rates’ locations within this article.

Let me know if you have succeeded with this.