Retroactive rate changes aren't applying

Hello. I’ve been meaning to retroactively update my pay rate on all projects from a date of 7/24/23 onward. I’ve tried to do this through all means (I have the basic plan), but it is not being reflected in the “detailed” report I’m generating. I’ve made sure that the rate was applied from the date onward in the project settings, the team settings, and my workspace settings. Still, the rate is not being applied. Any help here would be greatly appreciated.

Hi Jake,

Can you please check if by any chance there is a different hourly rate that could have been applied to that entry? You can check the list of hourly rates at this link

If this doesn’t help please contact our support team at so we can investigate further.