Mac OS fried

I recently had some computer difficulties, one of which wiped out a lot of my user settings and related files. This is what my Clockify Desktop app looks like now:

Logging out and back in doesn’t fix it. Neither does reinstalling the app. Everything is fine in the web app, it’s just the desktop app that’s fried. Suggestions?

Hi James,

We are sorry to hear about your issue with our MacOS app.

Could you please try the below:

  • log out
  • open terminal → defaults delete coing.ClockifyDesktop
  • open terminal → tccutil reset All coing.ClockifyDesktop
  • Open Finder → home folder (username/computer name) > Library (hidden folder) > Application Support > coing.ClockifyDesktop > delete ‘default.realm’ file and ‘default.realm.lock’ file
  • delete ClockifyDesktop from computer
  • download new version from the website

If the issue persists, please email us at and we will take a closer look into it.

Stay safe!

The “coing.ClockifyDesktop” folder does not exist.

Please email us at and we will do our best to help resolve this issue ASAP.