I recently had some computer difficulties, one of which wiped out a lot of my user settings and related files. This is what my Clockify Desktop app looks like now:
Logging out and back in doesn’t fix it. Neither does reinstalling the app. Everything is fine in the web app, it’s just the desktop app that’s fried. Suggestions?
We are sorry to hear about your issue with our MacOS app.
Could you please try the below:
log out
open terminal → defaults delete coing.ClockifyDesktop
open terminal → tccutil reset All coing.ClockifyDesktop
Open Finder → home folder (username/computer name) > Library (hidden folder) > Application Support > coing.ClockifyDesktop > delete ‘default.realm’ file and ‘default.realm.lock’ file
delete ClockifyDesktop from computer
download new version from the website
If the issue persists, please email us at support@clockify.me and we will take a closer look into it.
