Loved, recommended and used Clockify for years, first time complainer poster.
I’m up-to-date on mac OS Ventura 13.2.1 and Clockify mac app version 2.9.2 (485) — some time ago ( weeks? ) the app appears to have stopped saving tags.
Saving tags on the web works well — I’ve even cleared out my tag list thinking I ran into some kind of tag limit.
Please advise — thank you for building a great tool and service!
Hi there, welcome to Clockify Forum, and sorry to hear about this.
Would you mind reaching out to our support team at support@clockify.me so they can troubleshoot this deeper?
Thank you in advance, and looking forward to your email.
Cheers!
Thank you, Sara, I have send them an email.
I’ll report back on this topic if the solution is relevant to others.
Hi again. I just wanted to let you know that earlier today we released the new version of the macOS app with the fix for this issue. Please update your app and let me know if everything is fine on your side now. I’ll be waiting for your reply. Cheers!
Thanks to the fantastic Clockify Support and Development team who brought out a bug fix for this super fast.
Updating the mac app to the latest version indeed fixed the tag saving / display issue.