Feature update: Time Off Improvements

In September 2025, we introduced updates to our Time Off feature. Since then, we have been listening closely to your feedback regarding balance visibility and policy flexibility.

To ensure your team has the most intuitive experience possible, we have released a series of improvements!

What was improved

To address reported issues, we’ve made several updates to improve clarity:

  • Balance expiry date is now optional
    You can now choose whether a policy should have an expiry rule or not

  • Better visibility & balance history
    We improved how balances are shown, including:

  • Clear display of negative balance

  • Clear breakdown of accrued, used and available time

  • Visibility of any remaining separate negative balance created during the previous Time Off feature update

Reset negative balance ( coming next week)

When setting up a time off policy, you can choose to automatically clear the user’s negative time off balance at the end of each period (month or year).

Note: Reset negative balance is optional and is disabled by default.

If Reset negative balance is enabled, any negative time off accumulated will be wiped clean and set back to 0 at the end of the period.

Tip: This does not affect the user’s earned (positive) available balance.

What looks different

You will notice updated screens that make balance information easier to understand:

Balance table

Balance table gives you a clear view of your available time off.
It displays total balance (current, unified amount of time off) + separate negative balance (appears if user has a “leftover” negative balance from the previous version).

Balance details

Balance details table displays:

  • Accrued
  • Used
  • Available
  • Negative days
  • Upcoming accruals
  • Whether negative days will reset

Manage balance

Admins see all balance components in one place, including any remaining separate negative balance.

If you have any questions regarding this change or your user management workflow, please contact our support team at support@clockify.me.