Clockify icon does not appear always in web version of Outlook

I installed clockify extension on chrome. It perfectly works with gmail (icon appears in the header, clicking starts a new clockify entry…). It used to work similar with if I changed the language of the web page to English. However, for a time the clockify icon does appear only if I forward or create a new message. Former I can use it for reading and answering too, in that case the icon appears beside the subject. Can you help me, what is the problem?

Screenshots are here: clockify_shots - Google Drive

In other browsers everything is the same.

Thanks for your help.

Hi there, welcome to Clockify Forum. Thank you for leaving your feedback, and sorry to hear this. Could you please reach out to our support team at so they can troubleshoot this further with you? Best regards