Auto tracker causing browser lag

Feedback
1

I’m noticing that the auto tracker feature, which is super useful, causes major lag and unresponsiveness when using my Edge and Chrome browsers when I have multiple tabs open. Any click, typing, switching to other tabs, mowing browser windows, or opening new tabs, sometimes takes 2-3 seconds to register. This makes using my web browser in conjunction with Auto Tracker extremely frustrating.

Please help as I find the auto tracker function extremely useful and rely on it for my workflow.

2

Hi there,

Thank you for reporting this issue. Can you please send a short screen recording of the issue to our support team at support@clockify.me so we can investigate it further?

Cheers,

3

Hi,
I’m finding that the Auto tracker on the desktop app is actually causing a slight slowdown system-wide. All apps have a very slight delay when auto tracker is running, but it’s especially worse in my web browser (Edge, Windows 10). As soon as I turn it off, the system is back to normal.

Everything is up to date.

4

I am trialing and just purchased a Pro account intending to bring several employees and contractors onboard. I am seeing this issue as well and it’s a hard stop for me.

Tab previews can take 5s+, millisecond operations in browser and software turns into multi-second delays. I assume this isn’t a typical experience otherwise this would be a company wide non-starter. This is on a newer machine and currently our fastest in the office.

5

This is one year after this thread was created, but it seems the issue still persists unfortunately. When using the auto tracker I’m 90% of the time unable to use chrome browser, as it just freezes every 5 seconds.

6

I’ve been experiencing this issue for about a year on and off. Things were fine with the last few updates, but on 1.7.89, Chrome is basically useless. Tabs are all frozen, things do not respond for 30-45 seconds. Edge seems to be ok, but Chrome is completely unusable.

Edge Version:125.0.2535.67 (Official build) (64-bit)
Chrome Version: 125.0.6422.113 (Official Build) (64-bit)

7

Hello,

Thanks for using Clockify Forum!

Would you mind reaching out to the Support Team at support@clockify.me?

Cheers,